Quality Assurance Campaign Operation Specialist

About HMGMA

HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied.

Essential Duties and Responsibilities:

• Create campaign report approvals with information provided by QA Improvement Team.
• Register campaigns in Global Warranty Management System (GWMS).
• Collaborate with Improvement team, distributors, Mobis, suppliers, and HKMC on any campaign related matters before, during, and after the launch including OTA updates.
• Regularly monitor for any safety issue with competitor as well as Hyundai/Kia vehicles and distribute EV related safety trend.
• Coordinate with Improvement team and HKMC on any pending campaign responsibilities.
• Coordinate with Improvement team, HKMC and Sales Division for corrective actions for safety related field claim issues and campaigns.
• Maintain campaign master file and request closure/extension of campaigns running out of budget.
• Execute and implement quality activities in compliance with company goals.
• Maintain HMGMA Warranty Policy and Procedure manual and Warranty and Service agreements.
• Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management System (SMS) requirements.
• Ensure compliance of regiulations, policies, and procedures.
• Meet all other requirements assigned as needed.

Qualifications & Preferences

Required:

• Bachelor’s degree or Business Administration or equivalent preferred

Preferred:

• 0-5 years of job related experience preferred
• 1–3 years job related experience in automotive industry desired

Travel Requirement

• Domestic / International travel may be required.

Compensation & Benefit

• HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits.
• HMGMA benefits includes competitive Medical / Vision / Dental insurance, 15 paid holidays, paid time off, and competitive 401k plan.

HMGMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.