Quality Assurance Improvement Engineer Specialist

Date:  May 3, 2024

Ellabell, GA, US

Requisition ID:  967

About HMGMA  

HMGMA is the abbreviation of Hyundai Motor Group Metaplant America. It is Hyundai Motor Group's first dedicated EV mass-production plant and is an innovative plant with cutting-edge production technology applied. 


Essential Duties and Responsibilities: 

  • Review and analyze warranty, IQS, and other customer feedback to determine priorities for improvement. 

  • Update customer feedback database with improvement activities and status. 

  • Communicate with cross-functional departments to ensure understanding of customer issues & improvements. 

  • Visit suppliers and/or dealers, when required, to investigate and determine countermeasure effectiveness. 

  • Coordinate and conduct internal campaign for quality flow-outs to customers and issue report. 

  • Investigate and inform responsible departments of external quality concerns. Work with departments to identify root cause, implement containment and 
    develop countermeasures in a timely manner. 

  • Checks the field’s TSB and creates its own TSB once the field campaign is determined. 

  • Issue reports and presentations regularly to inform customers on progress and results. 

  • Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers. 

  • Administer, coordinate, and comply with all Business Management System (BMS), Environmental Management System (EMS), and Safety Management 
    System (SMS) requirements. 

  • Meet all other requirements as assigned. 

Qualifications & Preferences 


  • Bachelor’s degree in Engineering or related field. 

  • Minimum of 2 years of experience in quality assurance within the automotive industry. 

  • Strong analytical skills and attention to detail. 

  • Excellent communication and interpersonal skills. 

  • Ability to work effectively in a team environment. 

  • Knowledge of automotive industry quality standards and regulations. 

  • Proficient in MS office and other relevant software.  


  • 1 – 5 years job related experience preferred 


Travel Requirement 

  • Domestic / International travel may be required. 


Working Hours (Shift) Requirement 

  • Employment opportunities at HMGMA will be completed in multiple phases.  

  • Shift assignment for this position may change to meet the business needs.   

  • Any changes will be communicated to employees and according to accommodation; will be considered. 


Compensation & Benefit 

  • HMGMA offers opportunities for growth, work flexibility, competitive pay, and benefits. 

  • HMGMA benefits include competitive Medical / Vision / Dental insurance, paid holidays, paid time off, and competitive 401k plan. 


Other Information 

  • FLSA Classification: Exempt/Salary 

  • When submitting a resume for this position, I understand that this information may be used to create a registration with the Georgia Department of Labor on Employ Georgia. 



HMGMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. 

Nearest Major Market: Savannah